Welcome to the website of Sedgefield & District Citizens Advice Bureau
Our Mission
To deliver within Sedgefield Borough an accessible advice service by providing people with information and support and to negotiate on their behalf when required.
The service is free, independent, impartial and confidential.Generalist advice is available through weekly advice sessions at 11 locations. The Bureau also provides specialist Money Advice, a Health Advice Service and Sure Start Advice sessions.
Sedgefield & District Citizens Advice Bureau undertakes to individually respect any person seeking help and to respond to all enquiries in a non-judgmental and non-discriminatory manner. All advisers are trained and supervised to standards laid down by Citizens Advice.
The Bureau will work to challenge injustice within the community and wherever possible will work in partnership with other organisations in a spirit of mutual co-operation.
Contact Information
The CAB provides an open door generalist advice service funded through Sedgefield Borough Council which is open to the public at the following times:
Spennymoor
10 High Street, Spennymoor
Public Line: 0844 499 4123
Monday: 10.00 - 1.00, Wednesday: 10.00 - 1.00, Thursday: 10.00 - 1.00
Newton Aycliffe
The Leisure Centre
Beveridge Arcade
Public Line: 0844 499 4123
Tuesday: 10.00 - 1.00, Wednesday: 10.00 - 1.00, Friday: 10.00 - 1.00
*Sure Start Newton Aycliffe West & Shildon
Newton Aycliffe Children Centre, Stephenson Way, Newton Aycliffe
Wednesday: 9.00 - 12.00
Sedgefield Advice Information Centre, Front Street
Wednesday (Bi-weekly): 10.00 - 1.00
Trimdon Village Hall
Wednesday (Bi-weekly): 10.00 - 1.00
*Sure Start Ferryhill & Chilton, Dean Bank Sure Start Centre Ferryhill
Tuesday: 1.00 - 4.00
*Sure Start Ferryhill & Chilton, Ferryhill Station Family Centre
Monday: 9.00 - 12.00
West Cornforth Sure Start, West Cornforth School
Tuesday: 9.30 - 11.30
Session will reopen 1st June 2010
Chilton Hutton House, Durham Road
Tuesday 10.00 - 1.00, Thursday: 10.00 - 1.00
*Sure Start Ferryhill & Chilton, Chilton Children Centre
Friday: 9.00 - 12.00
Shildon Housing Community Resource Centre, 51 Church Street
Monday : 10.00 - 1.00, Friday: 10.00 - 1.00
*Sure Start Newton Aycliffe West & Shildon Jubilee Fields Community Centre, Shildon
Thursday: 10.00 - 1.00
*Sure Start advice sessions are primarily for parents/guardians of pre school children.
Additionally, Sedgefield & District CAB operates a Health Advice Service funded through the Sedgefield Primary Care Trust in Doctor's surgeries on an appointment basis only. Referrals to the Health Advice Service are made by members of the Sedgefield Primary Health Care Team only.
Debt Advice sessions funded through the Northern Rock Foundation, the Financial Inclusion Fund and the Legal Services Commission are offered on an appointment only basis. Prior contact is first required through the generalist advice service.
Volunteers Needed
The Service dealt with 39,000 enquiries from clients in 2005/2006 and needs help from volunteers to deal with these enquiries. Volunteers form the backbone of the CAB service.
CAB staff come from all sorts of backgrounds. Qualifications are not necessary as full training, included IT training is given. Travel expenses are also paid.
The work of a volunteer can vary from a simple piece of benefit advice to making phone calls or writing letters.
For more information call into your nearest bureau or contact Pauline Chambers, Service Manager on 01388 825402 or Donna Stewart, Business Development Manager on 01388 825425.
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