How can we help?
Our main bureaux and some of our outreach sessions now have a short introductory interview to help decide how you can be best advised - we call this Gateway. This is to reduce waiting times and help us assist more people. If you have only come in for some information rather than advice we should be able to provide you with this at the gateway interview. However, if you need advice then the information we have gathered during the gateway interview will ensure we make an appointment for you with the most appropriate person. This way, you get the help you need from the right person in the fastest way.
No appointment is necessary to attend the general advice sessions and clients can be referred to other services.
We also provide telephone advice, but at the present time this is not staffed all days. We hope to develop this service in the future. However, if we are unable to answer your call, there is still information about our opening times and some basic advice on key topics.
What can a CAB advise me on?
Advisers can help you to fill out forms, make phone calls, write letters, negotiate with creditors and understand legal documents.The areas of advice offered by the CAB Service include (but are not restricted to):
Your Money
- Benefits
- Employment
- Tax
- Debt
Online advice on Your Money is available on our AdviceGuide web site
Your Family
- Family
- Health
- Housing
- Education
Online advice on Your Family is available on our AdviceGuide web site
Your Daily Life
- Communications
- Consumer Affairs
- Travel
Online advice on Your Daily Life is available on our AdviceGuide web site
Your Rights
- Civil Rights
- Immigration
- Legal System
Online advice on Your Rights is available on our AdviceGuide web site
Our adviceline number is
0844 499 4123
Site Copyright © Sedgefield and District Citizens Advice Bureau 2011. All rights reserved. Charity registration number 1107261 and Company Limited by Guarantee No. 5246450. The Bureau incorporated on 1st April 2005. Registered Office: 71 High St, Spennymoor DL16 6BB.