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IMPORTANT NOTICE...
The Board of Sedgefield & District Citizens Advice Bureau have had to make some very difficult decisions in relation to service delivery as a direct result of funding cuts to its core service.
Unfortunately due to funding being redirected to other areas of the county, Sedgefield & District Citizens Advice Bureau's core funding is being cut by over £36,000. In addition to the £20,000 it lost last year from the Durham County Council cuts, it has no alternative but to reduce and restructure services.
Although everything is being done to try to find other funders to bridge the gap in resources it seems likely that from 1st April 2012 CAB clients will experience a significant reduction to the service they have been used to in previous years.
CAB services will still operate from Spennymoor and Aycliffe at a reduced level, but a much greater telephone gateway service will be in operation.
Service provision will be as follows: Drop in face to face gateway assessments will be available in Aycliffe on a Tuesday 10am - 1pm and in Spennymoor on a Thursday 10am - 1pm.
The telephone gateway service will now be available 5 days a week which can be reached on our new local rate number 01388 825429 on Monday to Thursday 10am - 3pm and Friday 10am - 1pm.
We did expect to have to close all of our outreach sessions but thanks to some local councils and councillors it appears that some may still be able to operate. These sessions will be confirmed as soon as possible.
We are very sorry that we have to reduce services but we hope by changing the way we work you will still be able to access some of our services. The specialist casework of debt, welfare benefits, housing and financial guidance remain unchanged.
If you find these cuts unacceptable then I would urge you to contact your local councillors as they may be able to find alternative ways of helping both you and funding this service.
Please note...
Dates, times and venues on our 'Find Us' page are only relevant until 28 March 2012. This will be updated once confirmation has been received.
Apologies for any inconvenience caused!
Welcome...
The Citizens Advice Bureau (CAB) Service is a network of bureaux throughout the British Isles. Each CAB is a voluntary organisation and an independent charity.
We help you sort out your money, legal and other problems by giving you free information, advice and assistance on a wide range of subjects such as welfare benefits, debt, relationships, consumer, housing, education and financial services.
Sedgefield & District Citizens Advice Bureau aims to ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities, or of the lack of knowledge of services available, or through an inability to express their needs effectively.
Advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, sex, disability, sexuality or nationality.
Sedgefield & District CAB will help and respond to all enquiries in a non-judgmental and non-discriminatory manner ensuring that every person seeking help is treated with respect and dignity.
In addition to giving advice, we also monitor and learn from the experiences of our clients in order to fight against injustice and influence policymakers both locally and nationally to prevent problems arising in the first place.
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Statutory Information Sedgefield & District Citizens Advice Bureau is a registered charity, number 1107261 and a Company Limited by Guarantee No. 5246450. The Bureau incorporated on 1st April 2005. The registered office is 71 High Street, Spennymoor, Co Durham. DL16 6BB. The CAB Service is subject to Charity Law and annual accounts are presented in accordance with the Statement of Recommended Practice on Accounting and Reporting by Charities SORP 2000 & 2005.
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